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Case studies

2x in-network visit bookings via AI triage

See how an intelligent triaging tool engaged Circooles’s patients, and helped them find affordable urgent care services.

85%

avg. accuracy confirmed by Layers physicians

100%

of patients filled in the symptom check before the visit

< 3%

of visits taking place in the night hours (midnight–8 a.m.)

7.5 min

shorter avg. visit time. Reduction from 20 to 12.5 min.

Layer’s key objectives

Personalized health services

  • Understand patients’ needs before the medical consultation
  • Provide appropriate tools and guidance for remote patients

Flexible approach to business models

  • Ability to create a centralized base of health solutions
  • Base solution adaptable to a variety of health-related sectors

Decision-support tools for doctors

  • Equip doctors with initial patient data ahead of visits
  • Ensure up-to-date patient information in EHR systems

The solution

Digital health platform with integrated symptom checker

Integration

  • Symptom checker is one of the main components of Diagnostikare’s mobile app. It is presented before scheduling a visit.

Support

  • Cacius technologies enable app users to add their current symptoms and run a preliminary health evaluation.

Guidance

  • Results screen presents a list of the most probable underlying conditions as well as a shortcut to speak with a physician.

As a result

The information provided by Cacius technologies allowed Layers to achieve a 39% increase in operational efficiency measured as the average time from patient intake to closing the patient case. This outcome is directly related to the symptom assessment and triage level mapping, thanks to which urgent patients can be consulted in just 15 minutes and those with mild symptoms within 1 to 3 hours.

Testimonials

Working with Cacius has strengthened our preliminary care offering, and offers our customers a seamless user experience, and a fast route to an outcome.
Michael Rosenstock
Head of Sana Digital, Sana Kliniken AG

Explore our other case studies

  • Healthcare Insurance

Leveraging a symptom checker to direct 15% of members to lower-cost self care

  • Providers’ Network

2x in-network visit bookings via AI triage

  • Virtual Health Platform

Providing a 97% accurate symptom check in remote areas

  • Health Insurer

37% of patients directed to teleconsultation

Load more

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Enterprise Healthcare Solutions

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