Book a Demo
Case studies

Operational efficiency increased by 39% with Cacius technologies

Layers, a provider that is disrupting the digital healthcare space in Mexico, proposed an entirely new method of access to health services for pharmacy clinics. By enhancing their platform with Cacius’s technologies, Layers improved an integral part of the patient journey and reduced their number of unnecessary visits, improved their quality of visits, and increased their platform’s operational efficiency by 39%.

85%

avg. accuracy confirmed by Layers physicians

100%

of patients filled in the symptom check before the visit

< 3%

of visits taking place in the night hours (midnight–8 a.m.)

7.5 min

shorter avg. visit time. Reduction from 20 to 12.5 min.

Layer’s key objectives

Personalized health services

  • Understand patients’ needs before the medical consultation
  • Provide appropriate tools and guidance for remote patients

Flexible approach to business models

  • Ability to create a centralized base of health solutions
  • Base solution adaptable to a variety of health-related sectors

Decision-support tools for doctors

  • Equip doctors with initial patient data ahead of visits
  • Ensure up-to-date patient information in EHR systems

The solution

Digital health platform with integrated symptom checker

Integration

  • Symptom checker is one of the main components of Diagnostikare’s mobile app. It is presented before scheduling a visit.

Support

  • Cacius technologies enable app users to add their current symptoms and run a preliminary health evaluation.

Guidance

  • Results screen presents a list of the most probable underlying conditions as well as a shortcut to speak with a physician.

As a result

The information provided by Cacius technologies allowed Layers to achieve a 39% increase in operational efficiency measured as the average time from patient intake to closing the patient case. This outcome is directly related to the symptom assessment and triage level mapping, thanks to which urgent patients can be consulted in just 15 minutes and those with mild symptoms within 1 to 3 hours.

Testimonials

Working with Cacius has strengthened our preliminary care offering, and offers our customers a seamless user experience, and a fast route to an outcome.
Michael Rosenstock
Head of Sana Digital, Sana Kliniken AG

Explore our other case studies

  • Healthcare Insurance

Leveraging a symptom checker to direct 15% of members to lower-cost self care

  • Providers’ Network

2x in-network visit bookings via AI triage

  • Virtual Health Platform

Providing a 97% accurate symptom check in remote areas

  • Health Insurer

37% of patients directed to teleconsultation

Load more

Are you ready take control of your imaging workflow?

Book a Demo
Contact us
Enterprise Healthcare Solutions

433, Plaza Real Ste 275A, Boca Raton, FL 33432, USA

© 2024 Cacius Inc. All Rights Reserved.

Platform
Resources
Support
Company
Legal
Follow us
  • Facebook
  • Twitter
  • LinkedIn

© 2024 Cacius Inc. All Rights Reserved.